Instances & organizations
An organization is the unit of ownership and billing on nexp. An instance is an organization running on a cluster — in practice you'll use the words interchangeably until you add more environments.
What isolation means
Each instance gets:
- Its own private data store. Fully isolated per instance — your data is never mixed with another tenant's.
- Its own identity space (nexp IAM). Users, roles, groups, SSO connections and password policies are per-instance.
- Its own app space. Apps, pages, forms and navigation are all scoped to the instance.
Plans
| Plan | Environments | Lifecycle |
|---|---|---|
| Free | 1 | Full platform; pauses after 2 days of inactivity; one per account |
| Licensed | Multiple (dev/staging/prod) | Always on, managed with our team |
Your plan is visible in the console. Upgrading from free to a licensed plan keeps the same instance — nothing is migrated or recreated.
Ownership
The organization's owner email links it to a nexp.dev account: sign in to the console with that email and the organization appears in your list, with environment status and links. Additional members are managed inside the instance under Users — see Users, roles & groups.